How it works

How it works

Application

Complete an online application on SmartAdvance website via internet/mobile/Telkom selfservice kiosk.

STEP

01
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Reference number

If successful, you’ll get a reference number and the amount of credit you qualify for.

STEP

02
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Visit a Telkom store

Visit a Telkom store and give the reference number and credit amount to the consultant.

STEP

03
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Contact SmartAdvance

The consultant will contact SmartAdvance to confirm the details.

STEP

04
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Choose device

Select a device within your credit limit.

STEP

05
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RICA

The consultant will RICA your new SIM and insert in the device.

STEP

06
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Proof of purchase

The consultant will provide you with a proof of purchase.

STEP

07
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Get your device

You will receive your new device.

STEP

08
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Invoice

Telkom sends the invoice to SmartAdvance for settlement.

STEP

09
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